Managing Conflicts at Work

Whenever there are people, there will be conflict. Count on it. Expect it.
After all, each of us sees the world through a somewhat different pair of
glasses. We all have special needs, diverse goals, individual values, and
varying perceptions of what’s right, fair, and appropriate. And
occasionally, those needs, goals, values, and perceptions are going to
clash. Sooner or later, you will find yourself involved in a conflict with
someone at work. Therefore, learning to disarm and defuse
confrontational situations and people is essential.

Program Details:

📅 Date: 15 & 16 January 2025

🏢 Venue: Malaysia HR Forum Academy, Menara PKNS Petaling Jaya

⏰ Time: 9.00 AM – 5.00 PM

Download the course outline here: Managing Conflicts at Work